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DISCOUNTED SHIPPINGDuring the sales period, orders less than €60 have postage.
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PAYMENT OPTIONSCard or PayPal
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RETURN POLICYIf you are not satisfied with your purchase, you can return the product purchased on our website in a simple way within a period of 14 days from the delivery of your order. You must send an e-mail to info@twosistersbcn.com and indicate the reference of your order / name and surname as well as the reason for the return (it will help us to proceed with the authorization and assignment of the return number and We will provide you with the return receipt address) Returns will only be accepted if the products are returned in perfect condition and with their original packaging intact. The return costs are borne by the customer, any return that arrives postage due will not be accepted. The return must be delivered to our offices within 14 days from the date you received the order. In the event that the return is due to a defect in the product or an error in the purchased reference, Two Sisters Bcn will be responsible for the collection and replacement costs. In the case of changes for Sizes, you must follow the same instructions as a product return and make a new purchase through the online shop.
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SHIPPING AND SHIPPING COSTSThis information is valid for all destinations within the Iberian Peninsula Balearic Islands. Free Shipping Peninsula and Balearic Islands. Shipping costs Canary Islands, Ceuta and Melilla €25. Other Countries €35.Orders will be shipped by courier. We will provide the transport agency with all your data, including your telephone number, so that the shipment is delivered without incident.We will inform you by email of your shipment. The usual expected delivery is made in a period of 24-48 hours after leaving our facilities.Special offers and discounts will be indicated especially on the web.We are not responsible for possible delivery delays caused by the courier service.
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DELIVERY TIMEThe usual expected delivery is made in a period of 24-48 hours after leaving our facilities.
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PRE-ORDERAt Two Sisters Bcn we give you the option to make a PRE-ORDER. These are items that are not in stock at the time of your order, either due to high demand or because they have not yet been finished in our workshop. And they are made for each client. As the number of units we make each season is limited, and we don't want you to be left without your chosen piece, we offer you the PRE-ORDER option. In this way we also manufacture in a more sustainable way, reducing unnecessary surplus stock and fabric for the environment.
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Cupón de BienvenidaPara dar la bienvenida a TwoSistersBcn regalamos un 10% de dto. en la primera compra de nuestras clientas, para eso, deben suscribirse a nuestra newsletter donde recibirán el código de descuento que podrán usar solo una vez en su primera compra. El cupón de bienvenida queda desactivado en período de rebajas y solo será aplicado una vez por persona.
Queremos que tu experiencia de compra sea perfecta. No dudes en contactarnos en caso de que tengas más preguntas.
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